Caring for people

Caring for people

We want to nurture an inclusive, engaging culture with a workforce that represents diversity of thought and to provide equal opportunities for personal and professional growth. In this way, we aim to gather our global organisation around our shared mission and ‘ONE Arla Foods Ingredients’ mindset.

Priority actions
Our priority in 2023 is to maintain the positive results from our 2022 Barometer engagement survey and become stronger in areas that need improvement.

We will continue to:

  • Provide a safe, empowering and supportive culture for all colleagues.
  • Enable managers to deliver a performance-oriented environment.
  • Embed a culture that supports diversity, inclusion and belonging.
  • Drive down unacceptable behaviour.

To address improvement areas, we will:

  • Initiate local dialogues to recognise and drive change in areas where bureaucracy is seen to be a challenge.
  • Address the concerns of production site colleagues about strengthening individual accountability for performance.
  • Identify ways to build digital capabilities to support digitalisation across the company.

In 2022, we conducted our Barometer engagement survey using a new set of questions. A high 92% of colleagues participated in the survey across all sites. Overall, the results suggest we have an organisation that is healthy and in good shape.

Although the new questionnaire means this year’s scores are not directly comparable with last year, a favourable engagement score of 89% indicates that the level of colleague engagement remains high. The engagement score is based on answers to the following four statements:

  • I am proud to work at Arla.
  • I intend to stay with Arla for at least the next 12 months.
  • I would recommend Arla as a great place to work.
  • My work gives me a sense of personal accomplishment.

Other encouraging feedback includes a high favourability score of 89% for diversity, inclusion and belonging – just six months after we strengthened our focus on this area. There was also a further small reduction – 0.2% – in experiences of unacceptable behaviour.

The chart shows the favourability scores in relation to the focus areas of our 2026 People Strategy, which aims to enable continuous healthy growth and secure an organisation fit for the future. New favourability target ranges will be established in 2023.

2022 favourability score

On society
Through proactive efforts, we want to nurture an inclusive culture with equal opportunities for all, contributing to sustainable and prosperous societies and a good quality of life for people in the markets where we operate.

On Arla Foods Ingredients
People are our most important resource. We strive to provide a positive working environment where colleagues thrive and grow, strengthening our ability to attract and retain colleagues and keep our business on the right track for the future.

On Sustainable Development Goals

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